---------------------- multipart/alternative attachment Lance - While, to some degree, I understand and respect your reluctance to appear to be casting aspersion on a particular brand, it strikes me as somewhat bizarre that, as technicians, we seem to have no qualms about discussing our fee structures (recently on pianotech), but we're afraid to speak directly about our experiences, for fear of offending someone. We live in fear, either of the customers who won't call back, or the dealers or manufacturers, whom, we seem convinced, are ready to destroy us, professionally, if we complain. To be sure, you're not alone in this. What would happen if you just said, "This was a ..."? David Skolnik At 08:28 AM 11/17/2004 -0600, you wrote: >I was recently called out to a 7grand with a buzz. Names and brand will >be withheld to reduce my stress level. It turned out to be the back >duplex. There was so little bearing at the aliquot that the strings could >be moved back and fourth with a finger nail. After much searching, I >finally found, (and a local tech who works on these a lot >suggested/confirmed) that when the humidity went up, the strings touching >the aliquot were raised enough to buzz (at center of piano, around F3). I >called the factory and the tech said, sounds like a bearing problem, plate >position problem, etc. Send it back, well send another. I did. Then, >when the 2nd piano came in, it had the same bearing problem, so I stopped, >did not prep, just called the factory. The dealer then called a second >tech out who threaded a strip of felt through the back duplex to prevent >any ringing at all. What effect does this have on the sound, etc. I >figure, if it was designed to ring, it should. Was this a good solution >and an ethical handling of the customer, who paid around $28,000? Thanks. > > > >Lance Lafargue, RPT > >LAFARGUE PIANOS > >New Orleans Chapter, PTG > >985.72P.IANO > ><mailto:llafargue@charter.net>llafargue@charter.net > >www.lafarguepianos.com > > > > ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/caut.php/attachments/65/83/c9/da/attachment.htm ---------------------- multipart/alternative attachment--
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