[CAUT] Steinway Institutional Service Recommendations

[Stan Kroeker]

Gentlemen and ladies,

Would someone be so kind as to remind me whether Steinway publishes  
actual recommendations for institutional piano service?  I thought I  
recall some mention of this but I could be confusing it with the CAUT  
guidelines.

I have been caring for a 6 year old 'B' at the Asper Jewish Community  
Campus here in Winnipeg, which is desperately in need of attention.   
This is a performance instrument in a small venue, which nevertheless  
can't project well to the back of the hall.

Artists are generally polite, but when pressed, usually agree that  
the action is 'heavy and unresponsive' (I have the t/w numbers to  
support this, but won't bore you with them ... yet) coupled with  
relatively soft hammers.

The challenge is to convince the generous donors of this instrument  
that further investment is necessary to bring out it's best.  I'd  
like to intersperse my recommendations with 'official' Steinway and  
PTG bulletins.

I'd be very grateful for any suggestions.

Best regards from the frozen Canadian prairie,

Stan Kroeker, RPT