[CAUT] William Wolfram

[Brad Smith, RPT]

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Hi David,
Thanks for nice compliments. I've had the site going for about 2 years, I do
it in Frontpage, real basic.

The online scheduling is a subscription service that I link to from my site.
www.appointmentquest.com
Been doing online scheduling for 6 months now, and customers love it. I
think there have been about 400 booked since inception.
I posted some detail recently:
https://www.moypiano.com/ptg/pianotech.php/2005-January/167437.html
It's probably not for everyone, but I'm not spending nearly as much time
doing phone chores anymore.
Best regards,

Brad Smith, RPT
www.smithpiano.com


  -----Original Message-----
  From: David Ilvedson [mailto:ilvey@sbcglobal.net]
  Sent: Tuesday, March 08, 2005 2:12 AM
  To: caut@ptg.org
  Subject: RE: [CAUT] William Wolfram



  Hey Brad,

  Your website is amazing.  How long have you been using it and do customers
actually use it?   How did you go about setting it up?

  David Ilvedson





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  Original message
  From: Brad Smith, RPT
  To: College and University Technicians
  Received: Mon, 7 Mar 2005 22:14:11 -0500
  Subject: RE: [CAUT] William Wolfram


  Right on David!
  Wim, we seldom get 'our day in court' even if we are right.
  Sincerely seeking specific feedback eases tension, and helps us diagnose
both pianist and piano.
  Most of all they feel 'heard', and it tends to change their 'hearing'.

  Brad Smith, RPT
  www.smithpiano.com

    -----Original Message-----
    From: David Ilvedson [mailto:ilvey@sbcglobal.net]
    Sent: Monday, March 07, 2005 8:49 PM
    To: caut@ptg.org
    Subject: RE: [CAUT] William Wolfram



    Wim,

    It would be helpful if the pianist had specific complaints.   Action too
heavy, unresponsive.. treble doesn't sustain...any chance of conferring with
the artist?  An email or letter, phone call to him would probably make him
feel like he's been taken seriously and YOU want to fix the problems (if
any)...

    David Ilvedson





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    Original message
    From:
    To:
    Received: Mon, 7 Mar 2005 18:21:59 EST
    Subject: [CAUT] William Wolfram


    The above named pianist played the Beethoven C minor on the new
Steinway, (the one I've been telling you about), with the Alabama Symphony
in our concert hall several weeks ago. Unfortunately, after the concert, Mr.
Wolfram supposedly made the comment "I will never come to Tuscaloosa again
if I have to play on this instrument". What didn't help is that our local
paper's critic heard about the comment, and trashed the instrument in the
paper.

    Although I don't think the piano is as bad as it is being made out to
be, I am taking a lot of heat from the some of the faculty members. I
reminded them that 5 previous concert artists didn't say anything about the
piano. In fact, two of them had their choice between our two grands, and
chose the new one.

    My question to you guys is this. Have any of you had any experience
dealing with Mr. Wolfram? I don't know the man, but have heard he is young
and inexperienced. I've heard, from you guys, that the better players know
how to play on any piano, but the less experienced are more critical.

    Wim
    Willem Blees, RPT
    Piano Tuner/Technician
    School of Music
    University of Alabama
    Tuscaloosa, AL USA

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