Hi Davids... grin. Yes I see I misread the dates a bit... thought it was in the same year. But David I. asks the right question... when was the problem discovered ? In anycase, a replacement was supplied. And it isnt the usual type of Steinway problem story we hear here. Cheers RicB Now how long did it take Clarence to discover the "horror"? Think of the phone discussions, coffee with the Steinway representative, sending of photos, deliberations, going to pick out a new Steinway (they did do that, right?...hopefully with their technician), delivery of the piano, etc. That can take awhile... David Ilvedson, RPT Pacifica, CA 94044 >Hmmm! Clarence Zeches said: >"The piano was chosen at Steinway by the college and was delivered in >August 2006." >"The school had a new "D" delivered around the first of December 2007." >RicB said: >"A piano manufacturer replaces a defective piano nearly on the spot ?" >Sixteen months is now "on the spot"???? >dp >David M. Porritt, RPT >dporritt at smu.edu
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