On Nov 17, 2007, at 11:39 AM, Ward & Probst, Inc wrote: > That will be what changes our marketplace - quality work and > accurate marketing. Yes! Dale touches on something very important that has yet to come up much in the discussion. An accomplishment of the PTG in 50 years has been to raise the general quality of piano service that is available in the marketplace. And of course the effort is ongoing; RPT means more today because of the tuning and technical exams with their objective measures of tuning and tech ability compared with PTG's early years. One goal of any certification program for CAUTs should be to improve the general overall quality of work done by institutional techs. We all know techs here and there that have been unsuccessful in CAUT work. To the extent that a CAUT credential can improve the success rate of CAUTs, institutions will receive better work, CAUTs will enjoy more job satisfaction, the credibility of PTG will be improved -- everyone should benefit. Perhaps even CAUT salaries will improve; we can tell techs not to take low-paying jobs, but one of the best thing we can do is to get our act together and offer as a group better skills. I suspect that one thing "keeping us down" is the reality that some CAUTs don't do work of high enough quality; perhaps once PTG has better identified and taught the skills of the successful CAUT, fewer under-qualified techs will take CAUT positions. This is an important discussion. Kent Swafford
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