[CAUT] Steinway school info (Steinway tech...)

Paul T Williams pwilliams4 at unlnotes.unl.edu
Tue May 6 06:47:44 MDT 2008


Jim,

This is good info as well.  If I ever get "brave" enough to approach our 
school for such an investment, at least I might be qualified having been 
given the honor to attend this summer's seminar in Oberlin. We are about 
50% Steinway, although many would be in need of total rebuilding IMHO. I 
wonder where S&S would draw the line on current condition of older 
Sty's.....Have you gone through all the "steps" to be a certified S&S 
tech?  Does Steinway actually test you and put you on a list of some sort?

On the other hand,  having other good grands can be a good thing.  Our 
M&H's and Yamahas are nice pianos and give different colors to the music 
dept.

BTW - nice story in the Journal.  It gave me the willies.  I would have 
run for the door too!

Paul T. Williams RPT




Jim Busby <jim_busby at byu.edu> 
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05/05/2008 03:57 PM
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Re: [CAUT] Steinway school info (Steinway tech...)






Alan, List,

At "Snow College", an All Steinway School in Utah, they thought my bid for 
servicing was too high, so they were going to get a local hack. (My 
opinion) I told the Steinway dealer and he called NY. Steinway then 
threatened to revoke the A.S. School status and void all the warrantees 
unless a suitable "Steinway Technician" did the work. (At least that's 
what I was told.) I got the job at the price I asked.

What is a "Steinway Technician"? It seems it's whoever the dealership 
and/or Steinway say it is. (I'm still not really sure.) At the time I had 
two of the Steinway Academy classes so they chose me over the other guy.

What I was told later is that a technician should at least have the 1st 
"Comprehensive Class" in New York or Oberlin, along with the OK of the 
instructor and the S&S dealer.

Jim Busby




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