[CAUT] CAUT Digest, Vol 29, Issue 74

[Israel Stein]

David,

And with your words below I agree 100%. 
The rollout of this new setup was very 
poorly handled - and had some more 
thought or effort were put into advance 
information, justification and tutorials 
ahead of the rollout, a lot of this 
hue-and-cry could have been avoided. 
But, Susan tells me, that this is the 
way it always happens - even in large 
corporate settings. The people who have 
been working with the setup and testing 
of the system and the executives in 
charge are so very  familiar with it and 
so sure that its use is easy and 
intuitive that they can't conceive that 
someone who comes into it cold wouldn't 
be able to just pick it up and run with 
it. Just another very human foible...

Israel Stein



On 3/11/2011 7:36 AM, 
caut-request at ptg.org wrote:
> Message: 4
> Date: Fri, 11 Mar 2011 07:35:54 -0800
> From: "David Love"<davidlovepianos at comcast.net>
> To:<caut at ptg.org>
> Subject: Re: [CAUT] CAUT Digest, Vol 29, Issue 68
> Message-ID:<00b601cbe002$05c53dc0$114fb940$@net>
> Content-Type: text/plain;	charset="us-ascii"
>
> Forgive me for being critical of the presentation of this new technology
> from the outset but the message that came out in the beginning (at least
> that I got) was that delivery of postings by email will at some point cease.
> That is what I so strongly objected to.  If it's the case that one can
> either get the posting sent to ones email either in digest format (as you
> suggest) or as individual messages, whether as HTML links or plain text
> formats, then I have no objection and can recognize some benefits to the
> organizational properties.  It was the notion that to follow a thread I
> would have to log into the website and root around to monitor the progress
> that was the main objection that I had and, I think, many others had.  I
> think this all could have been avoided if some greater attention had been
> paid to communicating what the change actually meant in terms of actual use.
>
>
> Anyway, if I have that correct, then I doth not protest.
>
> David Love
> www.davidlovepianos.com