[CAUT] New sites rollout

[paul bruesch]

While poorly-handled rollouts certainly happen a lot more than they ought
to, by no means is it a universal phenomenon. I've seen and participated in
plenty of fairly-well- to very-well-handled rollouts of major software
upgrades as well as total changeovers like the one we are experiencing here.

Paul Bruesch
Stillwater, MN

On Fri, Mar 11, 2011 at 3:43 PM, Israel Stein <custos3 at comcast.net> wrote:

> David,
>
> And with your words below I agree 100%. The rollout of this new setup was
> very poorly handled - and had some more thought or effort were put into
> advance information, justification and tutorials ahead of the rollout, a lot
> of this hue-and-cry could have been avoided. But, Susan tells me, that this
> is the way it always happens - even in large corporate settings. The people
> who have been working with the setup and testing of the system and the
> executives in charge are so very  familiar with it and so sure that its use
> is easy and intuitive that they can't conceive that someone who comes into
> it cold wouldn't be able to just pick it up and run with it. Just another
> very human foible...
>
> Israel Stein
>
>
>
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