Call Steinway and order a technical manual right away.... it spells is all out....also talk to one of the technical help people....they are there for you to help you....i know because i've called them.... With steinway hammers you have to needle where it has been lacquered...this could be right on the crown....etc....find the hardest spot first...but get advice from steinway first....{only use one needle in your voicing tool....make sure the hammers fit the strings....make sure they are "shaped" properly.... then....start with the most offensive hammer (s) ....the tone can change rapidly....so be careful} Rich A. >>> <JR450@aol.com> 04/15/96 11:27pm >>> I am servicing a Steinway D that has hammers that are hard as rocks. Even the crown of the hammer has been lacquered. Does anyone have any suggestions for softening these rocks? Someone suggested a few drops of lacquer thinner on the crown. Has anyone had any success with this. Thanks, Joe Ross Rochester, NY
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