Hi, all. Have just received a set of Steinway hammers, installed them on a Steinway model P 45" studio to less than satisfactory results. Are they normally shipped as soft as Kleenex tissues? The surfaces are very rough as though they've been pre filed to remove the cupping at the crown. Is this normal, too? I've not had this "problem " with Imadegawa or Abel hammers. Is my situation normal & if so, how should I deal with it? Your help for other technicians' questions has been terrific & interesting. I look forward to your replies. Rory Fader, RPT Delta, B.C. Canada rfader@dowco.com
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