One of my customers has a Rippon piano made in Ireland with an all plastic action. There are no screws securing the parts. The hammer flange is simply forced into the rail. The problem is that some of them are jumping out. When they come out one finds two pieces in the bottom of the rail: a little plastic piece and a metal strip. Obviously these are meant to secure the part in the rail. In the time I had available I was not able to figure out how to put them back. I finally had to leave my disappointed customer for another appointment. This customer is manager of a tea estate in a remote part of the former South African homeland of Transkei. I'll not be able to return there for some time but when I do I would like to be able to rectify the problem. Any suggestions as to how to put them back? Why are they coming out? I don't know if these pianos are/have been sold in the USA. Gary Isaac Umtata, South Africa
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