kawai tuning stability

[Dennis Benson]

Greg Newell wrote:
>
> Hello everyone!
>      I wold like your input on a matter I find a bit confusing. I went
> to an area dealer tonight who just aquired the Kawai line and has
> recieved their first shipment. They have had a few of the instruments
> tuned and seem unhappy with some of the unisons having gone out within a
> few days. I did not do the tunings for them but they called me in to
> verify what they feel is the problem.
>       The dealers first move was to call Don Mannino direct (smart move)
> where it sounds as if they pinned him in to admitting that Kawai was
> having a problem (dealers words) with the string coils not being leveled
> during stringing. This seems to be their sole reason for believing that
> the pianos won't hold a tune. Now, correct me if I'm wrong, but ... I
> haven't seen a manufacturer yet who didn't have some uneven coils on the
> tuning pins and they seem to hold just fine. Also I did tune these new
> Kawai's untill very recently when the previous dealer lost the line and
> this new dealer got it. I had very good and stable results with them. A
> Great instrument no? The tech brought in to floor tune these pianos is
> of high repute so ... what gives???? Any ideas out there? Is this a real
> problem or is someone just making waves?
>                                           Greg
> --Greg,
	I've had generally good luck servicing stable Kawai grands with
one exception. I couldn't get it to stay in tune at all. The unisons were
all over the place. The local dealer came and looked at it and tried a
tuner of their own--no better. The piano eventually went back to the
factory. I never heard an official explanation, though I'd like to.
	We tried tapping the strings, tightening plate screws,and
pounding the tuning.
	Dennis Benson RPT