I << James Grebe wrote: I was told that this brand, "the Belarus" came with 'no' factory warranty. Has anyone else heard of any new instruments that come with no factory warranty? Not only have I never heard of a new instrument being delivered with no warranty, >> Actually, some (if not all--my experience is with Sherman Clay) Kohler & Campbell (made by Samick) retailers purchase the warranty up to a certain cap, so if its, for example, under $x (I wonder what that x is, per piano) of warranty problem, the problem does not go back to the factory, it goes to the dealer to solve. An interesting interuption of the feedback loop to the manufacturer, and what looks to me like a dilemna for the dealer who wants to preserve what little overhead is made on inexpensive pianos but still wants to promote the integrity of the product/ image. Audrey Karabinus, Seattle
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