Michael Jorgensen wrote: > The pianos get about six > tunings a year with us plus the servicebond work. I doubt many home > pianos receive this in the first year. Also the first and most unstable > year is spent with us-a knowledgeable and understanding place. This point strikes to the heart of the matter. People are given the impression that most or all of these pianos have been serviced and recommended by the 'experts' of the University/Symphony/Etc. This creates a deception because a new piano out-of-the-crate has not gotten this extra service. I have observed that there is some pressure from the manufacturer to do these sales. Does the dealer risk losing that particular line of pianos if they refuse to do the college sale? The large bulk of my business is new piano sales from several different dealers. I have found that the customers who bought at these 'sales' are usually much less informed about pianos. A few have seemed stunned,as though they don't know what hit them. "....I don't know, I was driving past the college, I saw the piano signs, and I drove in to see what was happening....that's all I remember Doctor....except for the eyes of the salesman...they had this greenish glow..." Brad Smith, RPT Manchester, NH
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