referral?

[Joe & Penny Goss]

James,
Sounds like that with a can of protech you could be an instant hero. If the
piano has not been tuned in that long you will be twenty years older before
it is tuned again O:)
Joe

----------
> From: pianoman <pianoman@inlink.com>
> To: pianotech@ptg.org
> Subject: referral?
> Date: Thursday, August 27, 1998 6:14 PM
> 
> Hello All,
> 	Yesterday I had a fellow PTGer call me with a referral to replace a set
of
> jack springs on a Cable spinet.  This fellow, somewhat younger than I is
> still living with his parents.  He has always seemed to me to be an
> underachiever.  So he tells me the story and I asked him why he didn't
want
> to do the job.  He didn't want to get involved with it after he just
tuned
> it for the first time in about 20 years.  I asked him if he checked for
> sluggish centers in the jacks and insisted that it wasn't that.  I told
him
> that I would be glad to take the job and told him that I charge by the
time
> it takes to do the job times my hourly fee ($70 per hour) + the service
> calls to pick up and re-install the action.  Then he tells me that he had
> also talked to another PTGer and that he quoted him a price of around
$350.
>  I said so why didn't he do the job.  He comes back with,"I think that
> price is too much.  I figured that my total price would be close to that
by
> the time I was through.  So here is a guy that doesn't want to do the job
> himself and yet is dictating the price for someone who will do it.  The
> idea is to work to make a profit  to eat.  I called the people up and
told
> them my pricing policy and they said they would think about it..  I
wonder
> how many repair jobs are not done because the peoples' tuner thinks it is
> too much money for someone else to fix but yet will not do it themselves.

> Kind of made me mad.
> James Grebe
> R.P.T. of the P.T.G.
>  Since 1962 in St. Louis, MO.
>   Caster Cup Center of the Universe
> Home of Handsome Hardwood Caster Cups
> pianoman@inlink.com