shake, rattle & roll

[Clyde Hollinger]

Dick:

Most people are just thoughtless and are more than willing to stop the
noise if you call it to their attention.  BUT... if you want to avoid a
difficult situation, I'll tell you what I do.

On Thursday I send a card to every piano client I will be serving the
following week.  It says,  "Your piano is scheduled for service (date
and time).  A quiet atmosphere will help me do the best job for you.  It
will also be helpful if all items are removed from the piano before I
arrive.  Please call attention to any additional problems so they can be
attended to.  THANK YOU!"

I rarely have a problem with noise.  People sometimes whisper to each
other or take the kids for a walk while I work!  And I arrive and leave
feeling I have the most considerate clients in town.  Of course it is a
little more work filling out the cards.  Hope that helps.

Clyde Hollinger, RPT
Lititz, PA

Dick Powell wrote:
> 
> Why is it that while tuning a piano ,all is calm & quite untill you start
> tuning the treble section? Then vaccums start ,dishes are being washed,
> dogs start to howl, washers & dryers are started & kids start scrapping.
> Its hard enough to hear in this section when its quite. Does anyone else
> have this problem, or am I the only lucky one this happens to.
> I don't want to get real fussy with my customers & lose their business.I
> would appreciate any ideas that some of you out there have& how do you
> handle these kind of situations.
> 
> Thanks for reading my grips,
> 
> Dick Powell