Scheduling customers

[Joe & Penny Goss]

John,Been there<G>
Joe Goss

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> From: John Ross <piano.tech@ns.sympatico.ca>
> To: pianotech@ptg.org
> Subject: Re: Scheduling customers
> Date: Saturday, October 24, 1998 10:36 AM
> 
> Hi List,
> I normally schedule my first appointment for 0900hrs, the next one late
morning, the
> next one early afternoon, and the next one for late afternoon.
> I always call if there is any change due to unforseen things. I always
explain, that
> it is hard to know how long an appointment will take, because of
additional things
> that I was unaware of, that need to be done, on the initial call.
> About arriving early or late. I went to a town about an hours drive away,
I did four
> pianos and came home. My wife said where were you today, I told her and
she said I
> was in the wrong town. I had mixed my days up, and was supposed to be in
a town, an
> hour in the other direction. No one said a word in the places, where I
was a day
> early.
> But the other four called to say I was late.
> Regards,
> John M. Ross
> Windsor, Nova Scotia, Canada.
> 
> Clyde Hollinger wrote:
> 
> > Dave Swartz wrote:
> > >
> > > A typical Dave Swartz Day!
> > >
> > > 7:30-10:30 am....tuning the piano....10:30, take break till
11:00....go back
> > > to piano, continue tuning....12:00 noon, eat lunch...go back to
tuning piano
> > > at 1:00.  Finish tuning piano at 3:30...pack tools with assorted wire
> > > cutters...4:30 get in truck...take break.....5:00  start truck...go
> > > home...get golf clubs.  6:00 Tee off...8:00 pm finish round of
golf...the end.
> > >
> > > Sorry, just couldn't help myself.
> > >
> > > Dave Swartz
> >
> > And for your 6 1/2 hours of meticulous labor you charged about $29,
> > right?  *G*
> >
> > Not sorry, could help myself, wrote it anyway.
> >
> > Clyde Hollinger
>