Ron, First of all I would like to make it quite clear that I respect you as one of the best piano technicians in my area, and I respect your view highly. I have also cooled down considerably since I wrote that post. However, I think you misunderstood the tenor of my statement. My main complaint is not that the hammer is not in my hand at this moment. My main complaint is that I was lied to... not once, but multiple times, and treated caustically. I didn't post that email because I was angry necessarily (although I was furious), but because the business has proven to me to be untrustworthy. And as far as my own faults, Ron, I do have many. But when someone points them out to me I do try to be gracious and work on them. When I pointed out to APSCO today that the shipment should have gone out days ago (according to the promise they made me that it would be sent out on the 21st) they were caustic and wanted me to feel bad that I had even called. I respect your opinion Ron, But I don't believe I'm off base here. Jonathan
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