At 09:01 PM 9/12/98 -0400, you wrote: >What is Yamaha's policy now on this, do they supply >the material or replace the keyboard? >I'll call Greg Frank at Yamaha (800) 854-1569 @ >12 noon tomorrow (9am Pacific). >Jon Page >Harwich Port, Cape Cod, Mass. (jpage@capecod.net) >~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Jon, Yamaha this early Spring agreed to replace the keyboard on a C7 in a high school I recently started servicing. The piano is 2 years out of warranty (12 years old). They also have agreed to reimburse me a partial days work to put the keys in. I suggested that it would be much cheaper, easier, and quicker, for them to pay me to replace the keytops, but their policy is to replace the whole keyboard. It did take a while for them to get here (July), but it all worked out fine. Ya gotta love 'em. Ken Jankura Newburg, PA
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