On Thu, 24 Sep 1998, Susan Kline wrote: > Frank wrote: > > > >The other night I tuned a Samick grand. Man, was the customer mad!!! > >He said that the paino sounded terrible, like a honky-tonk piano. I > >went back and tried to clean up some of the false beats, but the piano > >is full of them every where. That's not what he was mad about, however. > > > >He didn't like the extremely bright tone of the piano. I had brought > >the pitch up, mostly in the upper half of the paino, and he noticed the > >increased brightness. I told him I could reduce the brightness wjith > >voicing, but not tuning. So...he's calling the Samick rep to see what > >they say. > > > >I've had better weeks. Oh well, Fridays almost here. > >-- > > > >Frank Cahill > >Associate Member > >Northern Va > > > > > Steam! Steam! Steam! Hi, Sue: I'm sorry, but I must respectfully disagree with your advice. The fact is, I hate working for STUPID clients. This bozo obviously gave poor Frank a really hard time about this piano, yet the fault doesn't lie with Frank, it lies with the owner. The problems Frank describes-- false beats galore and excessive drightness--are FEATURES built into the Samick piano and were there from day one! The question is: If the owner doesn't like the way the piano sounds, THEN WHY DID HE BUY IT? If this guy calls again, I suggest that Frank refer him back to the dealer where he bought the piano, so the guy who made the big bucks on this deal can tackle these all-too-common problems. Frank, meanwhile, can move on to something more worthwhile. He doesn't need anymore of this undeserved grief. I hope he has a GREAT weekend! Les Smith
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