All... The customer has been using some kind of wax on the bench. The hard wax softens with body heat and leaves fabric marks. Use a cleaner with ammonia in it to clean it off. (Been there...did that) Seasons greetings to all! Dick RPT MT ----- Original Message ----- From: Jon Page <jonpage@mediaone.net> To: <pianotech@ptg.org> Sent: Sunday, December 19, 1999 6:53 AM Subject: Re: bench finish damaged > > > It's always important to leave the customer with a good impression. > > > One way or another :-) > > Jon Page > > > > At 08:21 AM 12/19/1999 -0500, you wrote: > >Are there others who can verify what Rob is saying here? I never related my > posterior impression on the bench to the use of > >furniture polish. > > > >Actually, to avoid leaving such an impression I carry a thick cotton placemat > with me and sit on it. In the worst cases, > >though, the texture of the mat will be imprinted on the bench, but that still > doesn't look as bad to me as ... the > >alternative. > > > >Regards, > >Clyde Hollinger > > > >Robert Goodale wrote: > > > >> Dave, has the finish become soft? In other words, can you put a sizable > scratch through the finish with your thumb > >> nail? If so this is a strong indication that the owner has been regularly > using furniture polish on the surface. Other > >> common evidence of this is that when you sit on it there is a perfect > impression of the fabric of your pants right into > >> the finish. If this is the case get the owner to STOP using polish on the > piano! This is the worst thing in the world > >> for finishes, a fantastic oxymoron. It softens the finish badly over > time. > In my opinion the stuff should be made > >> illegal!! > > > ----------------------------------------------------- > Click here for Free Video!! > http://www.gohip.com/freevideo/ > >
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