Problems with my "new" Dampp-Chaser Hygrometer

[N Luehrmann]

UPDATE:

Damp-Chaser sent me a new unit and seems to be working just fine.  Does 
anyone know if there is a way to calibrate these hyprometers?  I asked the 
rep at DC, but she didn't know if they could or could not be calibrated.


Nils Luehrmann


>From: "N Luehrmann" <n_luehrmann@hotmail.com>
>Reply-To: pianotech@ptg.org
>To: pianotech@ptg.org
>Subject: Problems with my "new" Dampp-Chaser Hygrometer
>Date: Thu, 16 Nov 2000 16:46:02 CST
>
>The majority of recommendations were for the Dampp-Chaser's Hygrometer, so 
>I
>went ahead and placed an order for one.
>
>It arrived yesterday, but when I opened the package the box that held the
>hygrometer looked rather old, and obviously used.  Sure enough, when I
>openned the box and took out the unit, it too looked quite used.  The
>surface was scratched just about everywhere, as if it had been kept in a
>tool box and banged around.
>
>Then when I installed the battery, I discovered the LED lights for the
>Humidity readout were not functioning properly.  The two digits dont even
>resemble numbers, as if the LED lights were out, but then some would come
>on, and others would go out.
>
>It is pretty obvious that I was sent a returned unit, as in no way could it
>be considered new.
>
>I sent a message to Dampp-Chaser regarding the situation, and hopefully 
>they
>will send me a new unit as soon as possible.  So far, I'm not terribly
>impressed...  *sigh*
>
>
>Nils Luehrmann
>
>
>>From: "Roger Wheelock" <roger@dampp-chaser.com>
>>Reply-To: pianotech@ptg.org
>>To: <pianotech@ptg.org>
>>Subject: Re: Monitoring Humidity (Dampp-Chaser Model?)
>>Date: Thu, 9 Nov 2000 12:24:56 -0500
>>
>>Sorry for the confusion, Mr. Luehrmann.  We sell the hygrometer through 
>>our
>>Climate Control System distributors.  We sell nothing from our piano web
>>site as we desire that every System be installed by a technician.  We also
>>have the Quality Living Site where we sell our Storage Dehumidifier along
>>with some complimentary products.  Here we sell the hygrometer for general
>>household use.
>>
>>Again I apologize for any confusion.
>>
>>Roger Wheelock
>>Dampp-Chaser Corp.
>>
>>----- Original Message -----
>>From: "N Luehrmann" <n_luehrmann@hotmail.com>
>>To: <pianotech@ptg.org>
>>Sent: Thursday, November 09, 2000 9:48 AM
>>Subject: Re: Monitoring Humidity (Dampp-Chaser Model?)
>>
>>
>> > I called Dampp-Chaser and they sent me to:
>> >
>> > http://www.qualitylivingsite.com/
>> >
>> > >From there I found this:
>> >
>> > https://wnchome.safeserver.com/qualitylivingsite/hygro.htm
>> >
>> > Is this the hygrometer from Dampp-Chaser you were refering to?
>> >
>> >
>> > Nils Luehrmann
>> >
>> >
>> > >From: staytuned@idirect.com (John Lillico, RPT)
>> > >Reply-To: pianotech@ptg.org
>> > >To: pianotech@ptg.org
>> > >Subject: Re: Monitoring Humidity
>> > >Date: Wed, 8 Nov 2000 16:18:36 -0400
>> > >
>> > > >Nils,
>> > > >
>> > > >  The one Damppchaser sells is great!  Compact, gives temp and
>>humidity.
>> > > >
>> > > >Diane
>> > > >
>> > >...and the highs and the lows over a given period of time. Quite
>>accurate,
>> > >too!
>> > >
>> > >John Lillico
>> > >
>> > >
>> >
>> >
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>
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