I would like to point out for a minute that techs helping do-it-your-selfers and selling them a few tools and supplies to get started is exactly how many piano technicians began their careers in the first place. While my career started a little differently then that, there were certainly a number of established techs who took part. I know there are several techs out there who got started simply because they called someone to look at their piano, ended up doing it themselves, became interested, and are now RPTs who go to the convention every year. Don't turn down the idea of helping customers to hastily... you just might be pushing away the next PTG president! Rob Goodale, RPT Las Vegas, NV
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