Clyde replied: >Terry, > >I don't think you should give a discount for the worst ones, but charging a >premium doesn't seem right to me, either. Keep in mind that Terry wrote > > I charge $10 more >> for old uprights because I figure I will spend at least 10 minutes gluing a > few hammers back on or the like. And if you think about it, probably more than 10 minutes! Spacing hammers, adjusting capstans, etc. enough to get through a "minimalist" tuning! > your ethics could be in question. Maybe we can all stand to rethink our definitions of "a service call", or how we'll reply to the phone call "How much does a piano tuning cost?", but Terry's ethics look pretty healthy to me, and I doubt his customers spend much time reviewing his activities in a negative light. In fact there's always a number of customers who are suprised that my "basic tuning fee" is the same for grands as for uprights. Of course, the true amount of work that a piano needs depends on more factors than the "basic" fee (which I keep high enough to do minor pitch adjustments or lost motion adjustments): whether the action needs regulation, a major pitch raise is indicated, etc. One of the many reasons we're all self employed, we're all free to set our own prices, and the customers can "call the experts" (who charge more), or search for the lowest bidder (and take their chances). Patrick
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