----- Original Message ----- From: "Ron Nossaman" <RNossaman@KSCABLE.com> To: <pianotech@ptg.org> Sent: January 15, 2001 7:25 PM Subject: Re: Piano Warrenty/False Beats > This is exactly what I meant when I said Protocol demands that they be > informed. It is in the manufacturers' best interest to take note, and > notes, of complaints of this sort. Assuming they are willing to improve the > product, they must rely heavily on feedback from the field to do so. They > can't take remedial steps if they don't know the problem exists. > > Ron N ------------------------------------------------------ We both know the only way to really solve this problem is to either discontinue the use of bridge pins as we know them and develop something else entirely, or switch to horizontally laminated bridge cap stock. I realize that neither of these options has much chance of being adopted right away. They are simply not 'traditional.' Del
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