Less scrupulous dealers may try to extract a "non-refundable" deposit. I would not recommend doing business with those who try such strong arm tactics. I token deposit to hold a piano for a reasonable amount of time (24-48 hours)is normal. But the dealer should refund the deposit in full if the purchase does not go through. The deposit is used largely as a psychological tool to get the customer to feel more committed to the sale by the act of putting money down. It does not prevent the dealer from presenting the piano to other potential customers. In fact, sometimes a hold on a piano can make the instrument seem more desirable to another customer. Dealers will use the hold to create a greater sense of urgency. David Love RPT and former sales director in a high-end retail business. >From: David Skolnik <skolnik@attglobal.net> >Reply-To: pianotech@ptg.org >To: pianotech@ptg.org;, caut@ptg.org >Subject: NONREFUNDABLE DEPOSITS? >Date: Tue, 16 Jan 2001 22:48:06 -0500 > >I need some perspective. In the retail piano business, how common is the >practice of extracting non-refundable deposits from customers? Many >replies, either yea or nay, would be most illuminating. >Thanks. > >David Skolnik > _________________________________________________________________ Get your FREE download of MSN Explorer at http://explorer.msn.com
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