Hi Kent, Just wanted to say thank you for the post to the list, even if it was an error in sending it to the list instead of privately. I am pleased with your response, admittedly a bit surprised, but pleased. I admire your efforts to enhance the image of Steinway and their products, as well as making a real difference in the quality levels both before and after the sale. You are an asset to them. Best wishes, Brian Trout Quarryville, PA btrout@desupernet.net
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