This is a multi-part message in MIME format. ---------------------- multipart/alternative attachment "Enter the manufacturer into the mix, if available .... Amazing how = often they'll step in and get to the bottom of a problem, as seen in = Terry's post above." Well, yeah, kinda. They identified a potential cause, and said there was = nothing they could do about it. I, as a Steinway customer, was not = overcome by an uncontrollable sense of satisfaction. In fact, in the = end, I traded the bloody little trash piano (inverted soundboard, = pinblock/frame separation, ad nauseum) for a Boston grand which is by = far a much better instrument (perhaps though, that is not saying much - = at least they didn't put the soundboard in upside-down). =20 ----- Original Message -----=20 From: Z! Reinhardt=20 To: pianotech@ptg.org=20 Sent: Friday, June 08, 2001 10:20 AM Subject: Re: Plate Ringing, Dealer Dealings Watch it! Certain people in certain places are liable to be at the = mercy of the business end of my wrath over certain subjects. Comments = below .... ----- Original Message -----=20 From: Farrell=20 To: pianotech@ptg.org=20 Sent: Friday, June 08, 2001 8:00 AM Subject: Re: Plate Ringing I had Steinway's head concert tech, Something Patterson (I think = that was his name), poke around my 1098 for quite a while and decided = the noise was not a sympathetic vibration, not voicing, not tuning, but = rather likely a defect in the plate at the upper string termination. = Nasty, nasty noises. >snip< And to quote the tech at my local Steinway dealer: "You'll get used = to it - just learn to tune it out from your hearing!" >snip< So who's integrity is at stake here? Is this tech trying to weasel = out of troubleshooting jobs or is the dealer trying to weasel out of = authorizing the time involved in this kind of work? Or is it some = combination of these factors? Enter the manufacturer into the mix, if = available .... Amazing how often they'll step in and get to the bottom = of a problem, as seen in Terry's post above. Z! Reinhardt RPT Ann Arbor MI diskladame@provide.net ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/bc/b3/a1/ed/attachment.htm ---------------------- multipart/alternative attachment--
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