Piano Fiasco

[Kevin E. Ramsey]

    You know, Ed. That's the best response I've seen so far; including my
own.



----- Original Message -----
From: <A440A@AOL.COM>
To: <pianotech@ptg.org>
Sent: Thursday, October 11, 2001 7:56 AM
Subject: Re: Piano Fiasco


>
> <<> So, tell me, does anyone have any experience with a similar situation?
Is
> > there any recourse this woman might have? I know that when two parties
agree
> > on a price for an item, that's it - it's a deal. But I suspect one could
> > argue a pretty clear case of fraud here. This is not stretching things a
> > bit, this is total misrepresentation, lying, etc. Any thoughts?>>
>
>     Well, if you think this is fraud and say so to the customer, and they
go
> back to the dealer with this charge, the dealer may decide that you are
> damaging to his business, then you just might need a lawyer to defend
> yourself in court.  I would suspect that would cost you a minimum of
$10,000,
> even if you are found innocent.  So, is it worth it?
>      If you are truly outraged, don't create a liability for yourself by
> describing the dealer as unscrupulous to the customer.  Go to the dealer
and
> look him in the eye and tell him that you consider him a cheat and that
you
> will never recommend him to anybody.  If he decides to assuage you and the
> customer by refunding them some of this outrageous price, you will look
like
> a real prince to the customer, and the dealer will have to regard you as
more
> than just another tuner.  If the dealer doesn't, then at least everybody
will
> know where you stand.
>    I have a guitar that is worth four times what a new one just like is
> worth.  In a court of law, that piano might easily be shown to be "worth"
> what it was sold for.
> I suggest you be careful.
> Regards,
> Ed Foote RPT