DC burning..hot hot hot

[John Ross]

Hi Dave,
Dampp-Chaser is very good. I doubt it will be at your cost.
You will however need to keep them fully informed, possibly even sending the
unit back to them. A picture of the offending unit as you find it, will also
help.
I can't see the element having the ability to reach temperatures like that.
The element is a fine wire wrapped around a cord, and is in a thick plastic
tube, then it is in some sort of powder to support it, then the aluminium
tube.
I feel it is to do with impurities in the water.
Let us know the results.
Regards,

John M. Ross
Windsor, Nova Scotia.
jrpiano@win.eastlink.ca
----- Original Message -----
From: "David Renaud" <drjazzca@yahoo.ca>
To: <pianotech@ptg.org>
Sent: Tuesday, February 12, 2002 12:17 AM
Subject: DC burning..hot hot hot


>   Client says new dampp-chaser rod is so hot
> they can not hold the rod, and it has burned the pads.
>
>   They let it go dry, and according to them the
> pads are charred black. I challenged them on perhaps
> they became crusty with deposit, and the insist it is
> clear they are very black at the rod;ie: burnt.
>
>   I have seen many units go dry, but never seen
> blackened pads?
>
>  Anyone seen this before?
>
>   This is a new unit, 3 months old, they have gone
> to a stronger wattage, yes.
>
>   I am going there tomorrow, will report back,
> but this unique in my experience. Will bring
> an extra rod and switch in case. They say it is
> dangerous and want some action. Looks like I'd better
> do something, perhaps at my cost.
>
>                          Dave Renaud
>                          RPT
>                          Canada
>
>
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