Wissner Grand

[Kevin E. Ramsey]

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    Being "up front" is the only way to be. I pays to be honest, not =
blunt, but honesty is indeed the BEST policy. I always knew that Ron =
would be that way, and Terry too.=20
    I'm too honest for my own good, but I don't care. If I have to feel =
bad about myself to get ahead, I'd rather give up the fight entirely.




  >Now how do you tell a church pastor client type that his "completely=20
  >rebuilt" piano needs to be rebuilt - if he wants it to sound like a =
piano?=20
  >He mentioned that a local "top technician" had done the work and that =
the=20
  >church paid "quite a bit" for the work.
  >
  >Thanks
  >
  >Terry Farrell
   =20
  You tell him just that way. Ask to see the invoice for the work done. =
He
  may have very well gotten precisely what he paid for and was promised,
  didn't hear what he was told, and presumed too much - or he was lied =
to and
  ripped. In either case, he needs to know where he stands. Gently, but
  leaving no doubt.
  =20
  Ron N
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