Thank you for the prompt response. I thought that might be the case. The lid has been damaged by vandalism, which would not be a warranty issue. Does anyone have an e-mail address for Kawaii tech assistance? Thanks again, Fran Vanderhoofven <dkvander@joplin.com> wrote: >Dear Fran, > >You need to know if it is a lacquer finish, or a polyester >finish. Polyester finish repair takes a completely different approach >compared to lacquer finish repair. > >Also, if it is a new piano, the finish may still be under warranty. Don't >do anything until you contact Kawai. The dealer or manufacturer needs to >be "in the loop" if it involves a warranty. > >Sincerely, >David A. Vanderhoofven > >At 01:00 PM 10/14/02, Fran Helms wrote: > >>One of the Kawaii's that were recently purchased by my district requires a >>large patch in the lid. It's a black painted finish. Do I need to >>degloss the surface before repainting? If so, with what? >>Thanks, >>Fran Helms >>Topeka > >_______________________________________________ >pianotech list info: https://www.moypiano.com/resources/#archives > __________________________________________________________________ The NEW Netscape 7.0 browser is now available. Upgrade now! http://channels.netscape.com/ns/browsers/download.jsp Get your own FREE, personal Netscape Mail account today at http://webmail.netscape.com/
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