Hi Fran, Depending on the damage, it might be worthwhile, pricing a replacement. Contact dmannino@kawaius.com Regards, John M. Ross Windsor, Nova Scotia. jrpiano@win.eastlink.ca ----- Original Message ----- From: "Frances Helms" <fhelmsf@netscape.net> To: "Pianotech" <pianotech@ptg.org> Sent: Monday, October 14, 2002 5:18 PM Subject: Re: Kawaii Finish | Thank you for the prompt response. I thought that might be the case. The lid has been damaged by vandalism, which would not be a warranty issue. Does anyone have an e-mail address for Kawaii tech assistance? | Thanks again, | Fran | | | Vanderhoofven <dkvander@joplin.com> wrote: | | >Dear Fran, | > | >You need to know if it is a lacquer finish, or a polyester | >finish. Polyester finish repair takes a completely different approach | >compared to lacquer finish repair. | > | >Also, if it is a new piano, the finish may still be under warranty. Don't | >do anything until you contact Kawai. The dealer or manufacturer needs to | >be "in the loop" if it involves a warranty. | > | >Sincerely, | >David A. Vanderhoofven | > | >At 01:00 PM 10/14/02, Fran Helms wrote: | > | >>One of the Kawaii's that were recently purchased by my district requires a | >>large patch in the lid. It's a black painted finish. Do I need to | >>degloss the surface before repainting? If so, with what? | >>Thanks, | >>Fran Helms | >>Topeka | > | >_______________________________________________ | >pianotech list info: https://www.moypiano.com/resources/#archives | > | | __________________________________________________________________ | The NEW Netscape 7.0 browser is now available. Upgrade now! http://channels.netscape.com/ns/browsers/download.jsp | | Get your own FREE, personal Netscape Mail account today at http://webmail.netscape.com/ | _______________________________________________ | pianotech list info: https://www.moypiano.com/resources/#archives | |
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