Gibson Baldwin

Don pianotuna@accesscomm.ca
Mon, 14 Oct 2002 19:21:51 -0600


Hi David,

It means if the client "yells like hell" and causes enough grief, the
"merits" will be met.

At 08:00 PM 10/14/02 -0500, you wrote:
>Kent:
>
>The word I've gotten is that there is no "blanket" policy.  Legally
>they don't have to honor the warranties because of the way they
>acquired the assets of Baldwin.  The word was they would handle each
>case on its own merits (whatever in the world that means)!
>
>dave
>
>*********** REPLY SEPARATOR  ***********
>
>On 10/14/2002 at 7:39 PM Kent Swafford wrote:
>
>>Is anyone aware of whether Gibson Baldwin has any blanket policy on 
>>handling warranty claims for pre-Gibson Baldwin pianos whose nominal
>
>>warranty would still be in effect?
>>
>>Kent Swafford
>>
>>_______________________________________________
>>pianotech list info: https://www.moypiano.com/resources/#archives
>
>
>_____________________________
>David M. Porritt
>dporritt@mail.smu.edu
>Meadows School of the Arts
>Southern Methodist University
>Dallas, TX 75275
>_____________________________
>
>
>_______________________________________________
>pianotech list info: https://www.moypiano.com/resources/#archives
>
>

Regards,
Don Rose, B.Mus., A.M.U.S., A.MUS., R.M.T., R.P.T. Tuner for the Center of
the Arts

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