Supply house confidentiality on prices

[David Love]

Nobody's arguing that we shouldn't mark up, I generally do.  But it takes a
bit out of it when these items are evidently available to the public at
wholesale prices.

David Love


----- Original Message -----
From: <JIMRPT@aol.com>
To: <pianotech@ptg.org>
Sent: October 14, 2002 7:52 PM
Subject: Re: Supply house confidentiality on prices



In a message dated 14/10/02 10:27:53 PM, lclgcnp@yahoo.com writes:

<< I believe that time spent in ordering, recieving and
distributing products is worth a markup. I do not
markup just because I can.
     Gordon Stelter>>

Gordon I agree with you...
In black and white it looks like this...........(based on $65 tuning fee
@1.25 hrs.)
1. discussion with customer vis a vis product desired: ........4 minutes
2. looking product up and ordering....3 minutes (+long distance call?)
3. receiving product:........ 5 minutes (stopping what you are doing,
talking
to UPS driver/signing for product/opening package/go back to what you were
doing)
4. notifying customer that product has arrived: ........ 3 minutes
5. (select your own option here):
a. package product for mailing to customer: ........... 5 minutes
b. deliver product to customer (10 minutes travel{plus auto expense} -3
minutes talking- 3 minutes waiting for check)
c. customer comes by shop to pick up product:   5 minutes talking 3 minutes
waiting for check.
6. paying invoice for product: 3 minutes.......

So a very conservative estimate of what it would 'cost'  to supply this
customer accomodation would be (23 minutes @65 per 1 hr 15 minutes) = 65/75
min. = .87 per minute= 23X.87= $20.01

Of course we can';t do everything soley based on numbers....but just
glancing
at this might help explain why we 'should' charge huh?? :-)
Jim Bryant (FL)
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