In a message dated 15/10/02 6:59:30 AM, jonpage@attbi.com writes: <<" It seems that the suppliers should establish a retail price list for those who have not established a commercial account with them. ">> JP <<"But it takes a bit out of it when these items are evidently available to the public at wholesale prices.">> David Love Jon, David, et al; While I tend to agree with these sentiments.....I need to keep in mind my own proclivity for shopping for the best prices when I am buying something. Do we not all do this if there is the opportunity to do so ? ....... i.e., multiple sources for the same item. Do we buy stuff from Sam's Club/B.J.'s/Walmart, etc. that we could buy from a specialty shop? After all the specialty shop was started and is run for the customers convenience at finding that special item that is sometimes hard to find?........ and isn't that owner entitled to their profit for their efforts on our behalf?? And how many of us shop 'on line' to find the best deal? ..ever use e.bay or the like? A wholesaler who shops 'out the door' is not as valuable as one who does not and it matters not the trade/business involved. Of course when it affects 'us' negatively.... directly in the pocketbook...we tend to take a narrower view of such things.....huh? I don't think that Schaff makes a habit of giving out prices/selling merchandise to the general public....at least in my experience with them...the same can not be said for 'some' other tuning trade suppliers. While it may be irritating when something like this happens, i.e., customer finding cheaper source, it is easier to handle if we have a policy for handling this type of thingee............... perhaps that policy might be 'hands off' any such deal....perhaps it might be accomodate the customer at no charge......perhaps it might be removing the customer from the client list......perhaps it may be to explain that you are in business and earn the profit you need so that you will be in business the 'next' time that customer needs your services..........or even perhaps 'no policy' will be 'your' policy'.......... Whatever the case ..... remember a free market works both ways and you can't exclude 'your' portion of it from the common features found in same........ though often I would like to!! :-) Jim Bryant (FL)
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