David, it could be a complicated issue because there are really four parties involved: the buyers, sellers, movers, and the insurers. If any damage is done during the move, it is naturally the movers responsibility to have insurance to cover the damage. This assumes that the mover is responsible for any and all damage; it is often the case that a mover will have only limited liability (usually only so much per pound). If you want full coverage for a mistake that they might make, there is often a higher premium to pay. Piano movers who ONLY do pianos may have their insurance set up differently, but the point is you need to be aware of your actual coverage. If a piano is totaled, and insurance pays out on a claim, then the piano belongs to the insurance company. The sellers would keep their money since the transaction has already taken place, and the buyers would get reimbursed by the mover's insurance company. But the situation could get really ugly if people are unwilling to play nicely. HINT: there is something wrong if the movers can not answer your question properly. Movers damage things all the time; it is simply a part of the job. Bradley M. Snook David Ilvedson: I am selling a Stein M and the piano will need to be craned out from a 2nd story porch. Question: How does insurance work in this case. i.e. will the buyers get their $ back and the mover a broken piano if it is dropped from the crane? I am inquiring with movers and they all say they've been asked this before!
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