visit to Biasco

[Piannaman@aol.com]

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Tom,

If the serial number on the contract is not the serial number on the piano 
Biasco is trying to foist on your client, then your client has no obligation to 
take the instrument.  He bought a specific piano, and it is obviously no 
longer available.  The contract doesn't say, "any U-1 Yamaha we decide to give 
him," right?

Also, I believe there is a law that gives the customer a certain period of 
time to back out of any deal, even after delivery, whether or not the customer 
has signed a contract.  To the best of my knowledge, this is true in 
California, but I'm not sure about Illinois.  

Dave Stahl

8/8/03 10:40:51 PM Pacific Daylight Time, pianotuna@accesscomm.ca writes:


> This "bait and switch" process has gone on for years. One piano is nicely
> prepared and the customer purchases it in good faith--but another so called
> "identical" instrument is delivered. I pity the clients.
> 
> At 11:42 PM 8/8/2003 -0400, you wrote:
> >At 7:06 PM -0400 8/8/03, Tvak@aol.com wrote:
> >>Thanks to all for the advice...  To briefly recap, I was hired to 
> >>examine a Yamaha U1 which my client purchased from Biasco Piano.  He 
> >>wanted me to inspect it before he took delivery.  I arrived and was 
> >>shown to the piano, which had a different serial number than the one 
> >>sold to my client. (!) So I inquired if there was a mistake, but I 
> >>was told that this was indeed my client's piano.  When I pointed out 
> >>to them that it had a different serial number, they told me that 
> >>they never sell the pianos off the floor.  They take a piano from 
> >>the warehouse to deliver to the client.



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