---------------------- multipart/alternative attachment This is whole "bait and switch" topic painfully reminded me of something that happened to me when I was new to the business had just moved to S. Florida. I swear this actually happened. I had just started working with a dealer doing floor tunings and some outside tunings. The first day he set me to a retirement complex (won't mention names, but let's say for fun sake, and borrowing from Jerry Seinfeld's show,a real life" Boca Del Vista") to tune a spinet piano. The piano was almost 1/2 tone flat so I pitch raised it and tuned. When I was finished I was to head back to the store. What was waiting for me was an angry complaint from the customer saying that the piano sounds as much out of tune now as it did before I started. Hmmmm. So after a scolding from the dealer and an additional scolding about not filling out all of the needed paper work (especially the serial number) I went back to the apartment to following day. Sure enough the piano was flat in pitch and as the customer stated, it' sounded as bad as when I started. So I did another pitch raise and tuning, and this time I filled out the serial number and other specifics. And I remembered to put a service sticker inside. Well, low and behold, again back to the store with yet another angry complaint from the owner. And again I was scolded and sent back to the apartment. This time when I arrived at the apartment the owner was screaming at full throttle about how lousy of a tuner I was and proceeded to make life a living hell for me. As he was in the midst of his diatribe I opened the piano and the service sticker was missing. And the serial number was different. Meanwhile, this guy hadn't taken a breath between his insults. Eventually I got in my first few words.." Where is the piano I tuned yesterday? This is not the piano I tuned yesterday!" If you could only see the frightened look on this guy, who suddenly became as white as a ghost and began to retreat physically. Again I said "where is the piano I tuned yesterday, and probably the one I tuned 2 days ago?" After threatening to call the dealer and also the police I had to the whole scheme finally came out. He and 2 apartments on either side of him have exact identical cheap spinets...same color, same everything. They were going through the trouble to move pianos in and out of apartments to save (at the time) $45. The nerve! The dealer was tickled by the news and was hoping to press charges on this guy to scare the crap out of him. Having experienced the nerve of some people to deceit and deceive still haunts me to this day. Tom Servinsky ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/dd/ce/9b/16/attachment.htm ---------------------- multipart/alternative attachment--
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