OT - McAfee download problem

[Ernie Golnik]

Clyde -

You might try going directly to www.mcafee.com and accessing that way.
Email scams are abundant - often they look like a real "authentic"
email, but the information you enter when you click the link in the
email actually goes to a bogus site. 

-ernie

> -----Original Message-----
> From: pianotech-bounces@ptg.org 
> [mailto:pianotech-bounces@ptg.org] On Behalf Of Clyde Hollinger
> Sent: Monday, August 25, 2003 3:49 PM
> To: pianotech@ptg.org
> Subject: OT - McAfee download problem
> 
> 
> Friends,
> 
> I hope someone can help me, or just inform me if I have to 
> pay McAfee for advice.
> 
> I got an email from McAfee which says in part, "Please 
> upgrade immediately!  To access your new VirusScan features 
> you must first upgrade your software by downloading the new version."
> 
> The McAfee log-in window is displayed first, asking for my 
> email address and password.  When I give that information and 
> click on the log-in button, the same log-in window appears 
> again, asking me to log-in. Well, duh, I just did that!  Yes, 
> I checked, and I am using the correct password.
> 
> So I can't get any further than the log-in window.  Any 
> advice on what I do now?  I could call them, but I would feel 
> cheated to pay them to fix a problem they should fix without 
> cost.  Help!
> 
> Regards,
> Clyde Hollinger, RPT
> 
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