Rosler ... Store Prep

[Joe And Penny Goss]

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Hi Again Alan,
Then my first thought is the best tact, Be honest. And not too much =
information as He wont be able to digest it with all his biases. Be =
gentle <G>
Joe Goss
imatunr@srvinet.com
www.mothergoosetools.com
  ----- Original Message -----=20
  From: tune4u@earthlink.net=20
  To: Pianotech=20
  Sent: Sunday, February 09, 2003 8:30 PM
  Subject: Re: Rosler ... Store Prep


  We are confusing each other.=20

  The store owner who sold this piano is the "tooner" in question. He is =
a guitar player (gospel). He has a gorgeous singing voice and I'm told =
he plays the guitar quite well.

  Be he knows nothing about the science of music, string theory, tuning, =
partials, beats, how pianos work, etc. And he is not teachable, at least =
by me, because he is--in his words--"very competitive" and "not afraid =
of a fight," i.e., there is, in his mind, no such thing as cooperation =
in business, only battle.

  Direct quote: "A string is either in tune, or not in tune. Tuning a =
piano is no different than tuning a guitar. An A is an A, a C is a C, or =
it's not."

  He has caused me to coin a mot of wisdom: "It's okay to be ignorant, =
but don't be proud of it."

  Me, I'm learning a lot about pianos in my 3rd year of business and =
play them reasonably well. Guitars I play a whole lot better (classical =
& finger-pickin'). Although reading your posts has just humbled me in =
realizing I know very little about the subtleties of guitar construction =
and tuning, etc. Can you recommend materials to study in this area?

  The question I asked was how to deal with this person who bought the =
piano ... very delicate politics to secure an ongoing account, not =
bad-mouth the local good-old-boy store owner, etc. Also, my question was =
triggered by the fact that I've never done prep work. I don't know what =
is normally done, what needs doing, and that sort of thing. Also, I'm =
sure it varies with the manufacturer.

  Regards,

  Alan

    ----- Original Message -----=20
    From: Joe And Penny Goss=20
    To: Pianotech=20
    Sent: Sunday, February 09, 2003 8:48 PM
    Subject: Re: Rosler ... Store Prep


    Hi Alan,
    Be honest any speak from what you know.
    For me it would be a matter of using what I know about guitar =
tuning, fret size, nut termination, octave tuning at the 12th fret in =
relation to the bridge and when the string is played at the fret or the =
node for an overtone octave ot fourth, fifth etc. a lot of information =
that is factual and relates to both the piano and guitar.=20
    When was the last time he changed the strings on his guitar? Why did =
you change them? Are questions that might lead him into seeing that =
while the two instruments are similar ( use strings ) their maintainance =
is not.
    Including tuning. For me it would be necessary to get a read on his =
level of knowledge. Then procede to educate. Not too much information, =
only enough to bring the client arround to knowing you are the informed =
expert.
    Some dead on double octaves in the low tenor and bass like C1, C2, =
C3, or even up to C4 might show what he needs to hear.
    Joe Goss
    imatunr@srvinet.com
    www.mothergoosetools.com
      ----- Original Message -----=20
      From: tune4u@earthlink.net=20
      To: pianotech@ptg.org=20
      Sent: Sunday, February 09, 2003 6:35 PM
      Subject: Rosler ... Store Prep


      I'm going Tues. to tune a new Rosler upright just purchased from =
the local piano store--the guy who tunes flat scale with a guitar tuner =
or a strobe. I KNOW he has done no new-piano prep.

      If this were your, call. How would you handle this first call? And =
what's the word on Rosler pianos, I've never seen one.

      'Preciate any advice. My experience to-date has been almost =
exclusively with pianos that have been "in the field" for years.

      Alan Barnard
      Salem, MO
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