This is a multi-part message in MIME format. ---------------------- multipart/alternative attachment Mike, I work at a dealership that carries several brands made by = Samick. I'm not sure if I've ever seen a piano in which the problem was = "wood binding",,,,, well, maybe on one flange years ago. Having flanges = of all kinds bind up in Samick pianos is their number one problem = though, especially with underlevers for some reason. I have called = Samick and gotten the runaround a couple of times. Nobody seems to know = there's a problem, yet I've talked to quite a few other techs that have = had this same problem. I even called up and asked if there was someone = who I could send in detailed information as to the recurring problems = with pinning that we were seeing here. Someone named Shyuen told me I = could just send any reports I had in an email. Sorry, that delete button = is just too convenient. It's always something like, "We have an agreement with our dealers, = they take care of the first $250 of any warranty work", or "Oh, that's a = Hyundai? There's no warranty on those, and the dealer knows it." Anyway, I finally got someone who seems like he actually cares about = what he does for a living, and I tell him that it looks like they're = using plated pins, and the plating is peeling off and contaminating the = bushing cloth. He told me they don't use plated pins, they're stainless = steel, and that there is tallow in the bushing cloth that when exposed = to heat (What? Like a hot day? Huh?) can come out of the cloth and bond = to the pin.=20 I may live in Phoenix, but every house and business is kept at a = comfortable temperature, if not cold, so my BS meter started buzzing. = Could it be during the move, in a hot truck? That wouldn't explain why = the problem doesn't occur until after the piano's been in the home for a = couple years. I had kept some of the pins that I had taken out of this = one piano to take home and put under the microscope, sure looked like = plating coming off to me, but you cut them with nippers and they don't = cut like they're made of brass, they snap like they're made of stainless = steel. So maybe he wasn't pulling my leg after all. What he suggested I = do was to get a hair dryer and heat the flanges up while I worked them = back and forth, as if I were trying to convince the tallow to go back = into the wool. Haven't had the opportunity to try it yet. That = particular piano I used the methanol/ water trick on. Seemed to do the = job, but the only real quality job would be to re-pin every flange in = the piano.=20 If nobody wants to pay for that, then I guess it's not going to get = done. Trying to be the customers advocate with a company which is doing = everything to produce something as complex as a piano for a really = reasonable price will get you stuck in the middle every time.=20 Kevin E. Ramsey ---- Original Message -----=20 From: Mike McCoy=20 To: Pianotech=20 Sent: Friday, January 03, 2003 2:16 PM Subject: Altenburg/Samick Grand action problems Two weeks pass and she called me again stating it is a single key = "not bouncing", I asked her to have her son mark the offending key, = which he did and it was failing when I arrived. The problem was a = severely tight jack/flange.. it was taking 1-3 minutes for the jack to = get back under the knuckle, again, pinning was not the issue but a wood = binding problem. All was well. I didn't charge anyone this trip. Temp = 70deg, humidity 43%. Today she called back again, 3 weeks later, with the same issue, = different keys. The dealer made it clear to me last time they would not = put any more money into this piano so I told the cust I would be happy = to fix the offenders or take the action home but I would have to charge = for it this time. She told me it had a lifetime warranty and the dealer = would have to pay me. ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/99/a3/8d/8e/attachment.htm ---------------------- multipart/alternative attachment--
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