Disklavier Question

[Kevin E. Ramsey]

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Hi Terry,=20
    The first thing that comes to mind is that she probably has the mute =
rail engaged. There is a box on the left side of the keybed. It has an =
on-off switch, and two knobs, volume and reverb. If she has the silent =
rail engaged and the volume pot all the way down, you won't hear =
anything.
    That's probably whats happening here. There are volume controls for =
the speakers on the power supply in between the beams under the piano, =
which have to be turned up somewhat for the speakers to work. But as far =
as getting the piano to play, if it doesn't, it must be the silent rail =
is engaged with the volume off.
  Go out there, take your cell phone. If you run into trouble you can =
call Yamaha at (800) 854-1569,, then 2,,then 2 to get right in to the =
support. They'll trouble shoot it with you on the line.  I wouldn't lose =
too much sleep about it, it's probably something that will take you =
about 5 minutes to figure out. Let us know what you found, OK?
Kevin.
  ----- Original Message -----=20
  From: Farrell=20
  To: pianotech@ptg.org=20
  Sent: Thursday, July 17, 2003 6:55 PM
  Subject: Disklavier Question


  I am stopping by a client's home tomorrow to look at her Yammy grand =
with a Disklavier. I told her I only know a VERY little about them, but =
she wants me to at least look at it (heck, maybe I'll find a cord not =
plugged in!). She says the piano has been set up for two years, but only =
recently she tried using it. She says the keys go up and down when she =
turns a disk on, but the piano makes no noise (no music). She thinks it =
has the Quiet Time feature (which I know almost nothing about).

  Anyone care to throw out a few things to look at? Thanks for any =
crumbs.=20

  Again, I know almost nothing about these things (give me an hour and a =
bottle of rum and I MIGHT be able to figure out how to turn it on!).

  Terry Farrell
   =20
  _______________________________________________
  pianotech list info: https://www.moypiano.com/resources/#archives
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