This is a multi-part message in MIME format. ---------------------- multipart/alternative attachment Hello Mary, Unless I work for a customer I know well, I am getting paid (I try anyway !) for consulting and making the proposal actually.The cost of these is to be deducted in case of realization. In a school environment it is useless to do proposals for repairs without follow ups and regular maintenance. Seem to me that is the good moment to explain what they will get , and that nothing is definitive. I include in the proposal a few words that say that considering the existing budgets, I only can guarantee that I will keep their instrument so they can play on it, (and do the best I can about it) , but that the piano is evolving permanently, so no repair is giving some sort of stability in the state of the instrument. In less words, the repair allow for the maintenance to be made regularly ... You can also show that some parts are to be changed because of lack of maintenance - it is always the case in my opinion for the rollers, so you have to change the shanks and the cheaper repair is not possible (heads only). it is also the case for the strings if the hammers are worn. Generally the customer will not understand (or believe) the whole point, that is why it is useful to say it again and again. I am on the process to send a letter monthly, remaining that the pianos have to be checked, and that they are going bad. I send that to all music schools and to their headquarters, and, most important, to the place where they get the money to buy instruments (the town actually). On the other hand I second Wim's advice, or is it time to find a partnership ? The number of errors you can possibly do on the first jobs on these instruments is such that if you go on, the customer is certainly yet lost and your reputation is in danger.(sorry for the way it is said, my English is little). Best Regards. and good luck PS I'd go for new shanks of course unless the piano is fairly recent 5-10 years, and even then, but after that it is also a money consideration. Isaac OLEG Entretien et réparation de pianos. PianoTech 17 rue de Choisy 94400 VITRY sur SEINE FRANCE tel : 033 01 47 18 06 98 fax : 033 01 47 18 06 90 cell: 06 60 42 58 77 -----Message d'origine----- De : pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org]De la part de Greg Newell Envoyé : vendredi 2 mai 2003 05:07 À : Pianotech Objet : Re: (no subject) At 09:25 PM 5/1/2003, you wrote: I am working with a customer who uses their piano for teaching and recitals.I have recommended a new pinblock, new strings,dampers,new shanks and flanges. What effect do worn hammers (filed almost to the wood in the treble section) have on touch and tone in a Steinway grand piano? Well, I'm tempted to say not a lot because the S7S hammer is supposed to be jucied up until it's much like wood and the voiced (needled) down from there. This was from John Patton (?) at Steinway. Nevertheless, no meat left cannot possibly give good controllable sound. When replacing a set of hammers would you also replace the shanks and flanges? Most definitely unless, of course, you don't care what the regulation comes out like. The tuning pins have been replaced with 6/0 pins.The torque is from 20 inch pounds and jumping in the bass to 60 inch pounds in the treble.the torque is uneven. There students are advanced and require a good touch and tone.I need to present this to a committee please help with your coments and suggestions. This part is very important. DO NOT submit a proposal if you can avoid it and instead present your ideas to the committee in person. You can't possibly depend on someone else to impart all that you want to say through their lips. It NEVER works that way. Have something written out but only provide it once you have a positive answer from them. If you give them a proposal they use that info to shop around on you making you an unpaid consultant. Find what their major complaints are. Let them talk about how bad it bugs them a bit and then offer, verbally, solutions after (AFTER) you have a sense for whether they are willing to put forth the money to do something about it. DON'T be an unpaid consultant! You may become their hero and their "go to" person when they need advice but they'll always find someone to do the job cheaper. my 2 cents Thank you --- Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.474 / Virus Database: 272 - Release Date: 4/18/2003 Greg Newell Greg's piano Forté mailto:gnewell@ameritech.net ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/15/62/6b/5a/attachment.htm ---------------------- multipart/alternative attachment--
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