Petrof keyslip

[Greg Newell]

Ron,
         You are most certainly not alone! But then, I too, don't exactly 
set the financial world on it's ear. <G>

Greg


At 06:35 PM 6/18/2004, you wrote:

>>What you need to keep in mind, Ron, is not everyone thinks like you do.
>
>That's abundantly obvious, thank you, which is why I posted my opinion. 
>Contrast.
>
>
>>  Lots
>>of people are very happy to pay to have their pianos vacuumed out, for
>>example, even though you and I know that is strictly cosmetic. If you don't
>>offer them that service, when doing it would make them happier, how is that
>>really servicing the customer?
>>
>>Dean
>
>And all this time, I thought I was servicing pianos. Go figure. It becomes 
>ever more obvious why I never got rich in this business. I've been working 
>on the wrong stuff all along. Fortunately, the timing on this is just 
>right. Nashville looms near. We can introduce a proposal to council to 
>include a new membership category of RCT (Registered Customer Technician), 
>or perhaps RCMT (Registered Customer Massage Therapist) to avoid being 
>mistaken for a tuning device. Don't suppose there would need to be any 
>piano related testing to qualify for customer servicing. The applicant 
>would just have to sell the testing committee on their worthiness to hold 
>the title. Should there be extra credit for selling them shoe shines as well?
>
>If no one else sees any apparent contradiction between looking out for the 
>customers' best interests and trolling for enhanced sales volume, it will 
>remain my lone personal opinion. And that's OK, I don't mind. I have 
>plenty more.
>
>That's it. I'm done now.
>
>Ron N
>
>_______________________________________________
>pianotech list info: https://www.moypiano.com/resources/#archives

Greg Newell
Greg's piano Forté
mailto:gnewell@ameritech.net