Carmen, More and more often when I call people, I get their answering machine, whether they are home or not. I leave a message and if they want to talk, they'll pick up the phone or call back when they return home. Some still feel compelled to answer the phone when it rings, though, so I keep my calls between 9 am and 9 pm. In the evening, they might be most receptive during the commercials. Tom Cole Carman Gentile wrote: > > My colleagues, > > What has your experience taught you about the best (or worst times) > of the day to call clients to book service appointments? Personally, > I avoid calling during the dinner hour and after 9 pm. > Are there any times when they would be MOST receptive to a reminder > call from the "piano tuner." > > Carman Gentile RPT > Redwood Chapter > > > _______________________________________________ > pianotech list info: https://www.moypiano.com/resources/#archives > >
This PTG archive page provided courtesy of Moy Piano Service, LLC