Hello Clyde and all, I understood a very important point on the day I realized that the piano is seen as a member of the family. Our eyes as technicians are seeing other things, but we may talk like the doctor which is proposing a surgical operation to a family member, that helps to avoid misplaced terms like "PSO" or questions like "where is the piano ?". Best I.O. -----Message d'origine----- De : pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org]De la part de Clyde Hollinger Envoyé : jeudi 20 mai 2004 13:23 À : Pianotech Objet : Re: Betsy Ross Spinet Conrad, Good in whose eyes? It took me a few years to figure out how to respond when a customer, who owns a worn-out PSO (piano shaped object), proudly says to me, "Well, what do you think of my piano?" Since I try never to lie, this takes a little fancy talk which can go in several directions. Since they are obviously in love with the "thing," a typical response from me would include, "The main thing is that it does what you need it to do." They usually leave it at that. So I tend to agree with what you say here. It is good in their eyes or for their purposes, even if objectively I would never call it a good piano on an evaluation. "Good" means different things to different people. If I am asked if a piano is a good piano, I sometimes ask, "Do you mean good quality, good condition or whether it will be relatively trouble-free?" Then I know better how to answer. Regards, Clyde Conrad Hoffsommer wrote: > If the piano meets the needs of the customer, it is a good piano... > ====> no matter what name is on the fallboard. <==== _______________________________________________ pianotech list info: https://www.moypiano.com/resources/#archives
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