ethics question

[w peterson]

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I have one that tells my customers that I am dead.    Bill Peterson
  ----- Original Message -----=20
  From: James Grebe=20
  To: Pianotech=20
  Sent: Monday, October 04, 2004 4:24 PM
  Subject: Re: ethics question


  This happens like the "S" word.  I have had this happen to me and a =
little later got them back.  Life is not fair and you  have to accept =
the downs just like the ups.  Hang in there
  Jim
  James Grebe
  Piano-Forte Tuning & Repair
  Creator of Handsome Hardwood Caster Cups
  WWW.JamesGrebe.com
  1526 Raspberry Lane
  Arnold, MO 63010
  BECOME WHAT YOU BELIEVE!
  pianoman@accessus.net
    ----- Original Message -----=20
    From: richard.ucci@att.net=20
    To: pianotech@ptg.org=20
    Sent: Monday, October 04, 2004 2:32 PM
    Subject: ethics question


    OK guys , here's the deal.

    A piano teacher I tuned for years ago, stopped using me for reasons =
unknown, and started using a competitor.  He then started telling =
clients who were mine originally and referred to him for teaching, to =
use the other tuner.



    Last night I lost another one. The woman said," Oh we just had it =
tuned.Our teacher suggested someone else. But if it doesn't sound good =
later we'll call you".=20



    I replied ,"Thank you for your loyalty". "I'll certainly be waiting =
by the phone for your call"." I am deleting you from my files, Good =
Bye".



    Has this ever happened to you guys and what if anything can I do =
about it and still be ethical. I deal with about fifteen or more =
teachers now but I'm really starting to get steamed.



    Thanks,

    Rick Ucci/Ucci Piano

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