Customer call backs/reminders

[Alpha88x@aol.com]

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Gretings,

           I have been thinking about calling back customers and reminding 
them to get their pianos tuned. I occasionally send out reminder cards at the 
request of the customer, however, I find something repulsive about calling to 
find/keep work
.
            I was just wondering how some of the folks on this list handle 
keeping and developing steady customers. Are steady regular customers something 
that will transpire over time, because the customer will like the tuning I put 
on their piano, or is it something that I must put effort into ie. 
phonecalls, postcard reminders?

Thanks in advance,
Julia Gottchall,
Reading, PA

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