---------------------- multipart/alternative attachment Barbara, This has generally been my experience with Seiler tech support for a variety of ailments I've dealt with in their pianos. I have never gotten one dime--or even any acknowledgement that the problem COULD be a manufacturing flaw--for work I've done on Seilers when it was an obvious warranty issue. Too bad. Overall, though they have their flaws, I really like the product. Zero tech support does nothing to promote the product. Penny wise, pound foolish, IMHO. Good luck. I'm curious how it's going to turn out. Dave Stahl ime, piano57@insightbb.com writes: I contacted the rebuilder and asked if he had done any rescaling when he restrung and he said that he hadn't. The customer had insisted on Seiler bass strings. "Oh boy," I responded. Who knows, maybe Seiler changed their bass string design. I wrote to them asking about it, but never heard from them. Dave Stahl Dave Stahl Piano Service 650-224-3560 _http://www.dstahlpiano.net/_ (http://www.dstahlpiano.net/) ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/5e/fc/2e/48/attachment.htm ---------------------- multipart/alternative attachment--
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